Slyce360
Privacy Policy
How Slyce360 collects, uses and protects personal information. Effective October 5, 2026.
Who we are
Slyce360 (“Slyce360,” “we,” “us”) provides a software-as-a-service payments risk analytics and compliance platform for acquirers, sponsor banks, ISOs, payment facilitators, SaaS platforms and merchants. We are based at 7500 Office Ridge Circle, Eden Prairie, MN 55344, and we operate only in the United States.
This policy covers our website (slyce360.com), the Slyce360 platform, and our sales, marketing and support activities.
Our two roles
- When the information is ours. For website visitors, people who contact us, prospects and the people who use our platform on behalf of our clients, Slyce360 decides how the information is used, and this policy applies directly.
- When we process information for our clients. Our clients connect their payment and customer data sources to the platform so we can analyze it for them (“Client Data”). We process Client Data only to provide our services to that client, under our agreement with them and their instructions. The client controls that information. If you are a consumer who bought from one of our clients, please contact that business about your information; if you contact us, we will forward your request to the client.
We do not collect full card numbers
Slyce360 does not collect, receive, ingest or store full primary account numbers (PANs) from any data source. Where card details appear in Client Data, they are limited to non-sensitive values such as card brand or truncated card numbers. We do not collect card security codes (CVV/CVC) or PINs.
Information we collect
| Category | Examples | Source | Why we use it |
|---|---|---|---|
| Identifiers and contact details | Name, business email address, phone number, company name and job title | You (forms, demo bookings, account set-up) | Responding to you, providing the platform, sending information you asked for |
| Account and usage information | Login details, user role, settings, and actions taken in the platform | Platform users | Operating, securing and supporting the platform |
| Internet and device information | IP address, browser type, pages viewed, dates and times of visits | Your browser and our servers | Security, troubleshooting and site operations |
| Client Data: consumer and transaction information | Cardholder name, billing and shipping address, email or phone if provided, purchase and order details, subscription status, transaction amounts and dates, authorization, decline and response codes, refunds, chargebacks, disputes and alerts | Our clients and the data sources they connect (gateways, processors, CRMs, alert and dispute providers) | Providing risk, compliance and dispute analytics to the client that provided the data |
We use cookies and similar technologies as described in our Cookie Policy. We do not knowingly collect sensitive personal information such as Social Security numbers, government ID numbers, precise geolocation, health information or account log-in credentials for consumers.
How we use information
- To provide, operate and maintain the platform, including monitoring, alerts, reports and action plans for our clients.
- To respond to your questions, demo requests and support requests, and to send case studies and other information you ask for.
- To protect the security and integrity of our website, platform and clients, and to detect and prevent fraud and abuse.
- To improve our services, using aggregated or de-identified information that does not identify any person or client.
- To comply with law, card-brand rules, contracts and lawful requests from authorities.
We do not use Client Data for our own marketing, and we do not use it for any purpose other than providing our services to the client that provided it, except as required by law.
How we share information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:
- Service providers who help us run our business under contracts that limit their use of the information, such as cloud hosting, email delivery (Mailchimp), scheduling (Calendly), website security (Amazon Web Services) and maps (Google).
- Our clients, who receive the analysis of their own Client Data, and data sources a client directs us to connect.
- Legal and safety reasons, when required by law or legal process, or to protect the rights, property or safety of Slyce360, our clients or others.
- Business transfers, as part of a merger, acquisition or sale of assets, subject to this policy.
How we protect information
We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls based on job role, and monitoring of our systems. No method of transmission or storage is completely secure, but we work to protect the information we hold and to limit access to people who need it.
How long we keep information
We keep personal information only as long as needed for the purposes described in this policy. Client Data is kept for the term of our agreement with the client and then returned or deleted as the agreement provides, unless law requires us to keep it longer. Marketing contacts are kept until you unsubscribe or ask us to delete them.
Your choices and privacy rights
You can unsubscribe from our emails at any time using the link in the email, and you can change your cookie choices from . We honor Global Privacy Control signals.
Depending on the state where you live, you may have the right to:
- Know what personal information we hold about you and get a copy of it.
- Correct inaccurate personal information.
- Delete personal information.
- Opt out of the sale or sharing of personal information, targeted advertising and certain profiling. We do not sell or share personal information or use it for targeted advertising.
- Appeal our decision on your request.
To make a request, email info@slyce360.com with the subject “Privacy request” or use our Contact Us page. We will verify your request before acting on it, and you may use an authorized agent. We will not discriminate against you for exercising your rights. If your information is Client Data, we will refer your request to the client that controls it and help them respond.
Children
Our website and services are for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18.
United States only
Slyce360 operates only in the United States, and we store and process information in the United States. Our services are not offered to people or businesses outside the United States.
Other websites
Our website links to other sites, such as Calendly and LinkedIn. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. We will post the updated version here and change the effective date at the top. If we make material changes, we will take reasonable steps to let you know.
Contact us
Questions about this policy or our privacy practices? Email info@slyce360.com, use our Contact Us page, or write to Slyce360, 7500 Office Ridge Circle, Eden Prairie, MN 55344.