Chargeback mitigation tools
A chargeback, also known as a dispute, is created when a customer calls the issuing bank of their debit or credit card company, disputing a
January 7, 2022
7 tips for chargeback prevention
What is a chargeback? When a consumer does not agree with a transaction on their credit/debit account they can contact their bank to dispute the
January 5, 2022
Q: Is the line between friendly and real fraud becoming thinner?
The chargeback process began as an antidote to true fraud. When a consumer had card information stolen, was a victim of identity theft, or when
January 5, 2022
Q: Can representment economics be improved?
Representments, or the process behind responding to a chargeback in the hopes it will result in the recapture of funds that were originally lost to
January 3, 2022
Q: What’s the difference between a CP merchant and a CNP merchant?
A Card Present (CP) merchant engages in transactions where the cardholder physically presents the card at the point of purchase. This allows the merchant to
January 2, 2022